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Track your order

Most orders reach our customers within 7-20 business days. For a more detailed guide view below.

TRACKING STATUS EXPLANATION

 In Transit: Item has shipped from originating country and is en route to its destination.

 Pick Up: Item is out for delivery or arrived at local facility, you may schedule for delivery or pickup. Please be aware of the collection deadline.  

 Undelivered: Item was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification. General explanation:

  1. Possible reasons for unsuccessful item delivery attempt: addressee not available at the time of delivery; delivery delayed and rescheduled, addressee requested later delivery, address problem - unable to locate premises, rural or remote areas, etc.

We'd advise you to contact the carrier to arrange a re-delivery or collect your item. Hint: Generally, the carrier has collection deadline, we'd advise you pickup your package at once, or it might be returned to the sender.

 Delivered: Item was delivered successfully to the address.

DELIVERY TIMES

Country  Delivery times (Business days)
United States 7-12
Most countries 7-15
Vietnam 5-7
Mexico 20
Brazil 20-30